- How do I sign in?
- With your email and password. Forgot it? Use the reset link on the sign-in page and we'll email you a link to set a new one. If you'd rather skip the password, request a one-time sign-in link instead, and open it on the same device and browser you asked from.
- When do collection boxes arrive?
- Your drive is active the moment you sign up. There's no approval step. Your dashboard shows your box delivery date as soon as it's scheduled.
- How does pickup work?
- Request a pickup date from your dashboard whenever the boxes are ready. Once the team confirms it, the date appears there.
- What if our boxes fill up early?
- Request more boxes from your dashboard and we'll schedule a delivery.
- Can I change my organization's details?
- Yes, from Settings: your name and phone, your organization's details, and where the collection boxes go. Changes take effect as soon as you save.
- What materials are available?
- Materials has a printable box label and wall poster, a kickoff email, a final-week reminder, Slack and social posts, and logo downloads, all personalized with your organization's name.
