- How do I sign in?
- Use your email and password. If you forget your password, the sign-in page can email you a link to set a new one, or a one-time link that signs you in without it.
- When do collection boxes arrive?
- Our team sets your delivery day, working from the week you chose at sign-up. The day shows on your Schedule page once it's set.
- When do you pick up the boxes?
- Our team sets your pickup day from the days you chose at sign-up, if you chose any. It shows on your Schedule page as soon as it's set.
- Can I change my organization's details?
- Yes. Send our team a message below with the new name, address, contact, email, or phone.
- How do I add another location?
- On the Locations page, choose Add Another Location and enter its address. For each location you can set business hours and choose whether it is a public donation site on our map.
- What materials are available?
- On the Materials tab: posters and a flyer that print with your organization's name, a kickoff email, a final-week reminder, posts for Slack and social media, and our logos to download.
